FAQ
- Crystal Weber
- Dec 6, 2024
- 2 min read
Updated: Jan 15
Do you have a tech troubleshooting document I can share with my clients?
We have created a handy troubleshooting guide for parents, which you can download and share with your parents. It's available in both English and Mandarin.
How does my student connect to audio?
What if my student has joined audio, but still can't be heard?
Can my students use screenshare to share their screens?
How can I enable or disable student annotation of the whiteboard?
How can I download an annotated whiteboard or presentation?
How can I amend or cancel my subscription?
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